The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) protects consumers buying Double Glazing products, Conservatories, Doors, Porches, Fascias, Soffits, Orangeries or associated products from DGCOS Accredited members. All DGCOS Accredited Installers are continually vetted in many areas to ensure consumers are satisfied. All customers receive comprehensive protection throughout the buying, installation, after sales and guarantee experience.
If you want assurance that you’re protected, make sure you use a member of DGCOS. Homeowners who use DGCOS members receive a comprehensive warranty from their installer, FREE access to a comprehensive dispute resolution service including: FREE mediation, FREE independent inspections at DGCOS discretion and a FREE independent Ombudsman service, FREE Deposit Protection Insurance* and a FREE Insurance Backed Guarantee.
DGCOS Members provide you, the customer, with all the protection and safeguarding you need. Thus, ensuring you make the right choice when deciding where to place your order. They provide comprehensive Consumer Protection within the UK Double Glazing and Conservatory Sector, giving consumers an advance level of protection and confidence.
The scheme’s ambassador is Nick Ross – ex BBC Watchdog and Crimewatch presenter. Ensure your investment is safeguarded by using a DGCOS Member, like us. There are a number of benefits that are available for homeowners. These include: